Accessibility

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• ♿ Accessibility Statement

• The Beach House, One Roker Terrace

• 1. Our Commitment

• The Beach House, One Roker Terrace is committed to ensuring our website is accessible and usable for as many people as possible. We aim to provide all visitors with a positive browsing and booking experience, regardless of ability or technology.

• An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved through the capabilities of the system on which the site is operating, and through assistive technologies.

• We are actively working to improve accessibility in line with recognised guidance, including the **World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) where reasonably possible.

• 2. Website Accessibility Features (Wix Platform)

• Our website is built using the Wix platform and aims to support:

• Keyboard navigation

• Screen reader compatibility

• Responsive design for mobile, tablet, and desktop devices

• Clear structure and readable text

• Alternative text for images where provided

• Consistent navigation across pages

• We continue to review and improve accessibility where possible.

• If you experience any difficulty accessing any part of our website, please contact us so we can assist you.

• 3. Property Accessibility (Important Information)

• The Beach House is a multi-level residential property, and guests should be aware of the following:

• All bedrooms and main internal areas are accessed via stairs

• There are steps at the main front entrance

• Ramp access is available via the kitchen entrance

• Internal movement between floors requires use of stairs

• The property may not be suitable for guests with significant mobility impairments

• We strongly recommend that guests with accessibility requirements contact us before booking so we can provide accurate guidance on suitability.

• 4. Contact Us

• If you experience any accessibility issues or need assistance with your booking, please contact us:

• Email: Info@onerokerterrace.uk

• We aim to respond to all accessibility-related enquiries within 24 hours.

• 5. Ongoing Improvements

• We are committed to continually improving accessibility across our website and guest experience. Feedback is welcomed and helps us make meaningful improvements. info@onerokerterrace.co.uk

• 6. Legal & Compliance

• This statement is made in accordance with good accessibility practice and supports compliance with the Equality Act 2010, which requires reasonable steps to ensure services are accessible and inclusive.