Privacy Policy

Privacy Policy

The Beach House, One Roker Terrace

This policy explains how we collect, use, and protect your personal data in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect:

• Name, email address, phone number

• Billing and payment details

• Booking information

• IP address and website usage data

2. How We Use Your Data

Your data is used to:

• Process bookings and payments

• Communicate about your stay

• Improve our website and services

• Meet legal obligations

3. Legal Basis for Processing

We process data under:

• Contract (to fulfil bookings)

• Legal obligation

• Legitimate interests (business improvement and communication)

4. Data Sharing

We may share your data with:

• Payment processors

• Booking platforms (e.g. Wix, Airbnb, Booking.com)

• Service providers necessary to operate the business

We do not sell your data.

​

5. Data Storage & Security

We take appropriate measures to protect your data from unauthorised access, loss, or misuse.

6. Data Retention

We retain personal data only as long as necessary for legal, accounting, or operational purposes.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your data

• Request correction or deletion

• Restrict or object to processing

• Request data portability

You may also lodge a complaint with the Information Commissioner's Office.

8. Cookies

Our website may use cookies to improve user experience. You can control cookie preferences via your browser settings.

9. Contact

For any privacy-related queries, please contact:
Info@onerokerterrace.co.uk